Where is my vehicle?
Phone: 0343 222 7777*, 06:00 to 24:00, seven days a week
Cancel a booking
Phone: 0343 222 7777*
To read tips about travelling with Dial-a-Ride, please see the website here.
Becoming a member
You must have a permanent or long-term disability which means you are unable to use public transport some or all of the time.
You are automatically eligible for membership if you are:
- A Taxicard member
- Getting the Higher Rate Mobility Component of the Disability Living Allowance
- Registered blind or partially sighted
- Aged 85 or over
- Getting Higher Rate Attendance Allowance
- Getting a War Pension/Mobility Supplement
If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper based mobility assessment to establish your eligibility for the service.
See the website for further details or to download the application form.
Postal Address: Passenger Services, PO Box 68799 , London, SE1P 4RD