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Care Quality Commission

Care Quality Commission logo

We make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements.

We do this by inspecting services and publishing the results on our website to help you make better decisions about the care you receive.

For more information, visit How we do our job and Our inspections. Click here for more information.

Our principles

Throughout everything we do, we always:
put people who use services at the heart of our work.
have an open and accessible culture.
are independent, rigorous, fair and consistent.
work in partnership across the health and social care system.
are committed to being a high-performing organisation.
promote equality, diversity and human rights.


Write to us
CQC National Customer Service Centre
Newcastle upon Tyne

You can contact us at our National Customer Service Centre:

Telephone: 03000 616161
Fax: 03000 616171

Opening hours are Monday to Friday, between 8.30am and 5:30pm, excluding bank holidays. Calls will be charged at the standard rate.


03000 616161

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