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Coordinate my Care

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As a patient you may well have views about your care: what you would like to happen, where you want to receive care, and even things you would like to avoid.

Coordinate My Care is a free service, which supports you to record this information. A doctor or a nurse will talk to you about your illness and wishes and create a personalised urgent care plan that is available to help you. All these details will be entered onto Coordinate My Care, which is an electronic record.

It can be accessed by your GP, community nurses, hospital team, out-of-hours doctors, specialist nurses, London Ambulance Service and NHS 111 (NHS 111 is the unscheduled emergency telephone number that operates day and night). If you need help, the doctors and nurses caring for you either in the community or in the hospital will be able to access the information about you and know what care they should deliver to you.

Coordinate My Care will give you an opportunity to have your decisions and expressed wishes about your care recorded. This information will be available to all professionals who are looking after you 24/7. The fact that everyone can see your care plan and wishes will help to ensure that any care you receive is in line with what you've decided. You have complete choice whether or not to participate.

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020 7811 8513

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