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Carers Direct

Carers Direct logo

A national telephone advice line, website, and webchat offering a guide to social care. 

Lines are open 9am to 8pm Monday to Friday (except bank holidays), 11am to 4pm at weekends. Request a free call back or an interpreted call back in one of more than 170 languages.

Our advisers can give you information to help you make decisions about your personal support needs and the needs of the person you're looking after.

This includes information on assessments, benefits, direct payments, individual budgets, time off, work or education.

Carers Direct provides information, advice and support on carers' issues but is not able to provide on-going casework. We can put you in touch with specialist national or local sources of help, including carers' centres, social care and self-help networks.

Umbrella org:
NHS
Telephone:
0300 123 1053
Sector:
Statutory

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Subject Definitions

Anything contributing to an improvement in condition; advantage; help
A personal budget is a finance plan that allocates future personal income towards expenses, savings and debt repayment. Past spending and personal debt are considered when creating a personal budget.