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Bereavement Support Service / Tell Us Once

Bereavement Support Service / Tell Us Once logo

The Bereavement Support Service recognise that in addition to coping with bereavement, you are also faced with making many arrangements and notifying a large number of organisations. This can be confusing and distressing as you will often have to notify different organisations with the same information.

In most cases we can offer a full notification service regardless of where the deceased lived. We will take the necessary information from you in order to be able to act on your behalf.

This service is free and confidential and they will only notify the organisations and departments that you give them permission to.

How they can help:

The Bereavement Support Service can assist you in a number of ways:

-they can notify Local Authorities and Central Government departments about the death on your behalf.

-provide you with information and advice about a range of services, who else you need to inform, probate, counseling and other support services

-assist you in accessing additional benefits and monies to which you may be entitled.

Tell Us Once

The Bereavement Support Service also includes a service called Tell Us Once which lets you report a death to most government organisations in one go. The Registrar will tell you about using Tell Us Once and give you a unique reference number to access the service online or by telephone. For further  information please click here.

How to book an appointment

To make it easier for you, you will be offered this service during your appointment with the Registrar to register the death. Alternatively they can book you an appointment at a time and date convenient to you. Please call 020 7525 7270 to book an appointment.

Alternatively, they offer walk in service at the above address available between 10am and 3:30pm every weekday.


Southwark Register Office, 34 Peckham Road, London, SE5 8QA
Umbrella org:
Southwark Council
Area serviced:
020 7525 7270 or 020 7525 7651
020 7732 3557
Opening times:
The walk in service:10am and 3:30pm every weekday
Denmark Hill, Peckham Rye

Related Information

Related Factsheets

Subject Definitions

An acute state of intense psychological sadness and suffering experienced after the tragic loss of a loved one. When you are bereaved, registering a death may feel like a daunting task - to help, Directgov's simple, interactive tool provides the information you need.